Meet Our Team

  • Kay Young
    View Bio

    Dr. Kay Young, an accomplished audiologist, earned her doctorate from the University of Florida and founded Shelby Hearing Center in 1984. With a mission to provide the perfect blend of science and patient support, she has transformed countless lives through personalized solutions. Guided by best practices, Dr. Young stays at the forefront of audiology by embracing technology and advancements, ensuring her patients enjoy an improved quality of life. She is a fellow of the American Academy of Audiology. Outside of work, Dr. Young has a variety of talents – she is a tap dancer and an award-winning quilter. She also loves to travel, enjoying exciting adventures with her husband, Lamar.

  • Lynn Ferree
    Office Manager
    View Bio

    Lynn Ferree joined Shelby Hearing Center in 1991 and returned as practice manager in 2000. She plays a vital role in fulfilling the center’s mission of improving people’s hearing to keep them connected to loved ones. Lynn appreciates the organization’s commitment to treating the whole person, not just their hearing. Her contributions have been instrumental in the center’s success. In her free time, Lynn supports her husband’s band as a spokesperson and enjoys live music, dancing, and spending time with friends in the community. She also cherishes beach visits and embraces her role as a mother of three and a grandmother of four.

  • Melissa Bolton
    Front Office Staff
    View Bio

    Melissa joined Shelby Hearing Center in 1984 as the office coordinator, recommended by Cleveland Community College. Throughout the years, she has developed a deep love for her job, thanks to her amazing boss and coworkers, and the opportunity to interact with people. Being a part of helping individuals improve their lives brings her great satisfaction. Melissa is happily married to her high school sweetheart, with a son graduating from Appalachian State University. Their household is run by their beloved little dog. In her free time, she indulges in her passion for hot rods and old collectible cars.

  • Sydney Ferree
    Audiology Assistant
    View Bio

    Sydney Ferree has been part of Shelby Hearing for much of her life. Throughout middle school and high school, she helped out with our patient events. In 2020 she joined us full-time helping with small clerical and office tasks while training to become our audiology assistant. Sydney’s favorite aspects of working at Shelby Hearing Center are getting to know the many different people who come into the office and learning about hearing aids. She loves listening to music, reading, poetry, and painting. We are proud of her progress and contributions to Shelby Hearing each and every day.

  • Karen Padgett
    View Bio

    Karen’s passion for audiology stems from her personal experience with a hearing-impaired girl who taught her sign language. She finds fulfilment in improving individuals’ hearing, enhancing their mental, physical, social, and emotional well-being. The dedicated and passionate team at Shelby Hearing Center provides Karen with the resources to deliver exceptional care. In her spare time, she enjoys outdoor activities.

  • Brenda Parker
    Front Office Staff
    View Bio

    With 30 years of medical office experience, Brenda Parker brings a wealth of knowledge to Shelby Hearing Center. Having worked in various roles in family medicine, skilled nursing, hospital, and front office management, she is a valuable addition to our front office team. Brenda’s true passion lies in assisting others and building connections with new faces. She is grateful to join a dedicated staff committed to improving patient’s quality of life and ensuring their satisfaction. In her personal life, Brenda has been happily married for 20 years and has two daughters, two grandchildren, and a beloved granddog. She also finds solace in the

      Contact Me About:*

      About Our Practice

      Local, independent, and community-oriented, our practice guarantees your satisfaction. We listen to your concerns, providing perfectly fitted technology to renew your world of hearing. Our approach is built on a strong patient-provider relationship, rooted in honesty and integrity, ensuring you never miss life’s precious moments.

      Our Specializations

      • Assistive Listening Devices (ALDs)
        Recommendations and fitting of ALDs such as personal amplifiers, FM systems, or loop systems to improve hearing in specific listening situations.
      • Auditory Rehabilitation
        Individualized programs to help individuals with hearing loss develop better communication strategies and improve listening skills.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

      Payments Accepted

      • Care Credit
      • Cash
      • Check
      • Credit Card
      • Insurance (call to verify)
      • Mastercard
      • Visa

      Practice Reviews

      Find a hearing professional

      Take the Guided Hearing Experience

      Reconnect with everything you’ve been missing. The Guided Hearing Experience is the first step to discovering whether you or a loved one has a loss, and the path to being able to fully enjoy the people and sounds around you.

      Professional hearing services

      Why Act Now?

      Untreated hearing loss can lead to isolation and an increased risk of cognitive decline, dementia, and brain atrophy. Thankfully, getting the answers about your hearing has never been easier.

      Local hearing doctor

      Why See Our Hearing Loss Professionals?

      Hearing is complicated, and a hearing test only tells part of the story. certified hearing care professionals deliver the highest level of clinical and patient care. Learn about our professional hearing services ,and our process, with hear from our patients.