Meet Our Team

  • Olivia Patterson
    AuD
    Doctor of Audiology
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    Dr. Olivia Patterson earned her Bachelor of Science degree from Purdue University and her Doctor of Audiology from the University of Louisville School of Medicine. A Fort Wayne native, she has always wanted to help others. As an undergraduate, she discovered the hearing care field through volunteer work and never looked back. She then furthered her new passion by working at a nonprofit hearing clinic in her senior year. Now with several years of experience as a licensed audiologist under her belt, she is setting roots in Indianapolis, on a mission to help change lives for the better. Outside the office, Dr. Patterson prioritizes family time with her husband, Jacob, and their dog, Floyd.

  • Amanda Rosinko
    AuD
    Doctor of Audiology
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    Dr. Rosinko, a Carmel native, began her journey with Professional Hearing Services as an Audiology Doctoral student. She is dedicated to improving patients’ quality of life with expertise and compassionate care. Her warm smile and calming demeanor help families feel at ease when making life-changing decisions about hearing healthcare. “I’m grateful to be part of the area’s longest-serving Audiologist-owned practice, where our approach to hearing care prioritizes patients’ needs, follows best practices, and enhances their quality of life.” In her free time, Dr. Rosinko enjoys local restaurants, Bible study, and traveling.

  • Suzanne O’Connor
    AuD
    Doctor of Audiology
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    Dr. O’Connor earned her bachelor’s and master’s degrees from Indiana University, then her Doctor of Audiology from Arizona School of Health Sciences. After nearly 20 years practicing in a variety of clinical settings, Dr. O’Connor finally fulfilled her dream to own a private practice in 2004, continuing the legacy of Professional Hearing Services, as its second owner. In addition to being a seasoned Indy 500 ticket holder, Dr. O’Connor enjoys golfing, traveling, and spending time with her family and friends.

  • Erin O’Connor
    Audiology Assistant
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    Erin O’Connor is a committed and compassionate audiology assistant on the Professional Hearing Services team. Honoring a strong legacy of service – her mom, Suzanne O’Connor, Au.D., is the practice owner and a trusted Doctor of Audiology – Erin is very passionate about continuing her mother’s high standards for patient care. Erin’s background includes a bachelor’s degree from Indiana University and experience in interior design and education. She initially filled a part-time role with the practice while still teaching but enjoyed audiology so much she stayed on full time. Outside the office, Erin enjoys cookouts, road trips with her dog, and quality time with friends and family.

  • Sydney Higgins
    Patient Care Coordinator
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    Sydney Higgins is a warm and welcoming patient care coordinator on the Professional Hearing Services team. Passionate about uplifting the community around her, she values the opportunities the hearing care field provides for helping improve others’ lives. Her accomplished background includes a Bachelor of Science in community health from Indiana University Bloomington. She has worked in a senior living facility and brings compassion and a strong sense of customer service to everything she does. Outside the office, Sydney enjoys ballet and weightlifting. You might also find her singing to her favorite musicals or spending time with her family; friends; and beloved Chihuahua, Socko.

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      About Our Practice

      Since 1983, Professional Hearing Services has been your locally owned, premier audiology practice in Indianapolis. Known for our personal approach, we’re dedicated to best practices and exceptional follow-up care. We conduct comprehensive hearing assessments, diagnose hearing issues, and recommend treatment for hearing loss and tinnitus.

      Our Specializations

      • Assistive Listening Devices (ALDs)
        Recommendations and fitting of ALDs such as personal amplifiers, FM systems, or loop systems to improve hearing in specific listening situations.
      • Auditory Rehabilitation
        Individualized programs to help individuals with hearing loss develop better communication strategies and improve listening skills.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

        Payments Accepted

        • American Express
        • Cash
        • Check
        • Credit Card
        • Discover
        • Mastercard
        • Visa

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