About Hearing Associates – Belmond
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 8:00AM – 5:00PM
Friday Closed
Saturday Closed
Sunday Closed


Alex Crippin, President of Hearing Associates, holds a Bachelor of Science from Iowa State University in Psychology. With a background that blends counseling and technology, he leads the practice with a focus on patient-centered care and team development. Born in Sioux City, Iowa, and raised in Storm Lake, Alex now lives in Mason City with his wife, Laura, and their two children, Lincoln and London.
Caroline Cross earned a Bachelor of Arts in speech and hearing science and another in psychology from the University of Iowa. She later completed her Doctor of Audiology at the same institution. She also holds a Certificate of Advanced Studies in vestibular sciences and disorders from Salus University. Caroline specializes in hearing conservation and adult diagnostics. She lives in Mason City, Iowa, with her husband, Justin, and their cats, Willow and Ash. She enjoys baking and reading.

Reconnect with everything you’ve been missing. The Guided Hearing Experience is the first step to understanding whether you may have hearing loss, and is a helpful way to prepare for a full evaluation with a certified provider.

Untreated hearing loss can slowly affect more than communication. It can increase the risk of isolation, impact mood, and contribute to cognitive decline over time. The good news is that taking the first step toward understanding your hearing is simple and empowering.

Hearing is complex, and an online screener only tells part of the story. HearingLoss.com–certified professionals provide the highest level of clinical and patient care to give you a complete and meaningful understanding of your hearing.