Meet Our Team

  • Alex Crippin
    President & Owner
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    Alex Crippin, President of Hearing Associates, holds a Bachelor of Science from Iowa State University in Psychology. With a background that blends counseling and technology, he leads the practice with a focus on patient-centered care and team development. Born in Sioux City, Iowa, and raised in Storm Lake, Alex now lives in Mason City with his wife, Laura, and their two children, Lincoln and London.

  • Tanya Harper-Rowe
    AuD, CCC-A
    Audiologist
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    Dr. Tanya Harper Rowe earned a Bachelor of Arts in speech and hearing science from the University of Iowa, a Master of Arts in audiology from Northwestern University, and a Doctor of Audiology from A.T. Still University’s Arizona School of Health Sciences. A native of Hampton, Iowa, she was introduced to audiology through a student internship at Hearing Associates. She now lives in Mason City with her husband, John. They enjoy traveling to see their three sons, Jared, Jordan, and Justin.

  • Christine Heintskill
    AuD, CCC-A
    Audiologist
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    Dr. Christine Heintskill received her Bachelor of Applied Arts in communication disorders and her Doctor of Audiology from Central Michigan University. Her clinical interest in audiology began during a placement while pursuing speech-language pathology. Now practicing in Iowa and Minnesota, she offers diagnostic and rehabilitative hearing care. She lives in Fertile with her husband, Keegan, their two children, and three dogs. She enjoys hiking, camping, sewing, and cultivating her indoor-plant collection.

  • Bryce Phillips
    AuD, CCC-A
    Audiologist
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    Dr. Bryce Phillips earned a Bachelor of Science in social work from Brigham Young University – Idaho, followed by a Bachelor of Science in Communicative Disorders and a Doctor of Audiology from the University of North Texas. He discovered audiology while working in social services and enjoys helping patients of all ages improve communication. He lives in Mason City, Iowa, with his wife, Kristen, and their four children – William, Emily, Fredrik, and Katelyn. He enjoys movies and family hikes.

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      About Our Practice

      Hearing Associates offers compassionate, patient-first care for all ages. Our services include hearing tests, hearing aids, tinnitus treatment, balance testing, and more – all designed to improve your hearing health and quality of life.

      Our Specializations

      • Balance Assessments
        Evaluation of balance and vestibular function, including videonystagmography (VNG), electronystagmography (ENG), and posturography tests.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Pediatric Audiology
        Specialized services for children, including hearing screenings, diagnostic evaluations, hearing aid fittings, and educational support for parents and caregivers.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

      Payments Accepted

      • American Express
      • Care Credit
      • Cash
      • Check
      • Credit Card
      • Discover
      • Insurance (call to verify)
      • Mastercard
      • Visa

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