Meet Our Team

  • Chelsea Walters
    Board-Certified Hearing Instrument Specialist
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    Chelsea Walters, co-owner of Family Hearing, is a board-certified professional in Hearing Instrument Science. Earning her degree from the University of Northern Colorado, she has since devoted her career to transforming lives through speech therapy, optimizing classroom audio, and fostering an enhanced quality of life through improved hearing. Chelsea’s love for music and her commitment to community engagement drives her to connect clients with meaningful sounds. Beyond her professional endeavors, she collects vinyl records, attends concerts, and cherishes time with her loved ones. She and her husband, whom she met at Red Rocks, enjoy travel and outdoor adventures with their two sons.

  • Jennifer La Borde
    Board-Certified Hearing Instrument Specialist
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    Jennifer La Borde, a distinguished University of Colorado graduate, has been a hearing care provider and specialist since 2002. Joining our staff in 2005, she is co-owner of Boulder County’s longest-serving hearing care practice. Jennifer’s passion for human connections and communication emerged during her ASL studies and interactions with the Deaf community. This led her to study speech, language, and hearing sciences, deepening her commitment to improving lives through better hearing. A 30-year ballet veteran, she also enjoys dancing the Argentine tango with her husband and spending time with their son. ASL remains a big part of her life, enriching her patient interactions and enhancing the care she provides.

  • Tyana Bruso
    Audiology Technician
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    Tyana is an exceptional customer service expert and a highly valued member of the Family Hearing team. With a bachelor’s degree in speech, language, and hearing sciences, she possesses a strong passion for the field and aspires to become a hearing health care solutions provider. Recognized with an Outstanding First Impression award, Tyana’s dedication and expertise make her an invaluable asset to our practice. She enjoys traveling, backpacking, and hiking with her husband and dog. Tyana finds immense joy in the world of literature and has a deep appreciation for the magic that can be found within the pages of a book.

  • Amanda Holter
    Patient Care Coordinator
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    Amanda is a compassionate and dedicated professional with a diverse background in customer service, cosmetology, and event hosting. At Family Hearing, her organizational skills and caring nature positively impact both patients and the team. She takes pride in creating a warm and welcoming experience for patients, both in person and over the phone, and finds joy in witnessing the transformative impact of improved hearing. Family is of utmost importance to Amanda, and she cherishes moments spent at home and with loved ones. She also stays updated with the latest makeup tutorials on social media to further enhance her skills as a cosmetics enthusiast.

  • Jamie Koch
    Doctor of Audiology
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    Jamie Koch, a Colorado native, holds a Doctor of Audiology degree from the University of Nebraska-Lincoln and a Bachelor of Science degree in psychology from Pacific University. She gained valuable experience through her externship at the Marion Downs Center in Denver and a Leadership Education in Neurodevelopmental Disabilities Fellowship. Driven by an unwavering passion for providing access to hearing health care, Dr. Koch believes that personalized care and attention are key. She aims to build meaningful connections with her patients, taking the time to truly understand their unique needs, concerns, and goals. In her free time, she cherishes moments spent with family and friends.

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      About Our Practice

      Family Hearing – We are the most awarded, longest-serving hearing center in Lafayette, Boulder, and Broomfield, CO, offering custom hearing solutions for hearing difficulties, tinnitus, and hearing protection. Services include evaluations, adjustments, maintenance, and hearing protection. Guaranteed success with state-of-the-art technology.

      Our Specializations

      • Assistive Listening Devices (ALDs)
        Recommendations and fitting of ALDs such as personal amplifiers, FM systems, or loop systems to improve hearing in specific listening situations.
      • Auditory Rehabilitation
        Individualized programs to help individuals with hearing loss develop better communication strategies and improve listening skills.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Aids
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Industrial Audiology
        Workplace hearing evaluations, noise exposure assessments, and recommendations for hearing conservation programs to prevent occupational hearing loss.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

      Payments Accepted

      • American Express
      • Care Credit
      • Credit Card
      • Discover
      • Insurance (call to verify)
      • Mastercard
      • Visa

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