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Your Local Hearing Care Team

  • Melissa Palmer, Au.D., CCC-A Doctor of Audiology / Owner at Clayton Audiology
    Melissa Palmer
    Au.D., CCC-A
    Owner, Doctor of Audiology
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    Melissa Palmer, Au.D., CCC-A, owner of Clayton Audiology in Clayton, NC, has been helping patients improve hearing and quality of life since 1996. She provides hearing health care, specializing in hearing diagnostics, tinnitus assessments, hearing aid fittings, auditory processing evaluations, and cochlear implant evaluations. She is a certified provider of tinnitus retraining therapy (TRT). Known for her patient-centered approach, Dr. Palmer builds long-term patient relationships through compassionate care, thorough follow-up, and ongoing education. She is passionate about raising hearing-health awareness, regularly promoting early detection and prevention of hearing loss.

  • Briana Rodriguez, Au.D Doctor of Audiology at Clayton Audiology
    Briana Rodriguez
    Au.D.
    Doctor of Audiology
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    Briana Rodriguez, Au.D., is an audiologist at Clayton Audiology in Clayton, NC. She earned her doctorate in audiology from the University of South Florida and holds an undergraduate background in aging sciences. Dr. Rodriguez specializes in adult diagnostics and hearing aid services, with experience serving veteran, geriatric, and Spanish-speaking populations. She is expanding her expertise to include tinnitus, auditory processing, and implantable devices. Passionate about the profession, she currently serves as a member at large on the NCAA board. She has previously served on boards focused on student mentorship and patient advocacy and has experience as an undergraduate instructor.

  • Jill Setser Office Manager at Clayton Audiology
    Jill Setser
    Office Manager
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    Jill Setser, office manager, has been working with Dr. Melissa Palmer at Clayton Audiology in Clayton, NC, since January 2017. She enjoys meeting new patients and helping existing ones. She especially likes that moment when patients share new sounds they’ve heard after being professionally fitted with hearing aids. Jill lives in Clayton with her husband, Goose. She has a bonus daughter, Hannah, and a spoiled mini goldendoodle, Kona.

  • Kristin Zuk Office Assistant at Clayton Audiology
    Kristin Zuk
    Office Assistant
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    Kristin Zuk, office assistant, has been working at Clayton Audiology in Clayton, NC, since October 2023. She loves being able to greet and assist patients. Kristin recently relocated to the Clayton area from New Jersey with her husband and two daughters. In her spare time, she loves to read and complete jigsaw puzzles.

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    Harmony Baker
    Audiology Assistant
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    Harmony Baker has joined Clayton Audiology in Clayton, NC, as an audiology assistant. She is passionate about helping others and making a positive difference in people’s lives. Her interest in audiology is personal because she has a cochlear implant herself. Living with hearing loss has given her firsthand experience with the positive impact that hearing healthcare can offer, and it has inspired her to support others on their own hearing journeys.

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      Working with an Audiologist that follows best practices (just like Dr. Cliff does in his clinics) is the key to a life-transforming hearing care experience.

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      About Our Practice

      At Clayton Audiology in Clayton, NC, we know hearing is personal. Better hearing is linked to your overall health and wellness, so we take a thorough, individualized approach, working with you until we find the best solution that fits you and your lifestyle.

      Our Specializations

      • Assistive Listening Devices (ALDs)
        Recommendations and fitting of ALDs such as personal amplifiers, FM systems, or loop systems to improve hearing in specific listening situations.
      • Auditory Processing Disorder (APD) Evaluations
        Diagnostic assessments to evaluate central auditory processing abilities, which involves how the brain processes auditory information.
      • Auditory Rehabilitation
        Individualized programs to help individuals with hearing loss develop better communication strategies and improve listening skills.
      • Cochlear Implants
        Evaluation, candidacy determination, surgery referral, programming, and ongoing support for individuals with severe to profound hearing loss who may benefit from cochlear implant technology.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Industrial Audiology
        Workplace hearing evaluations, noise exposure assessments, and recommendations for hearing conservation programs to prevent occupational hearing loss.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

      Payments Accepted

      • American Express
      • Care Credit
      • Cash
      • Check
      • Credit Card
      • Discover
      • Insurance (call to verify)
      • Mastercard
      • Visa
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