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Your Local HearingLoss.com-Certified Hearing Care Team

  • Jeff Moore
    Au.D.
    Doctor of Audiology
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    In 2006 Dr. Jeffrey R. Moore founded Audiology, Inc. A seasoned doctor of audiology and an Arizona native, he is proud to help his friends and neighbors in Eastern Arizona receive the highest-quality hearing health care available. Dr. Moore earned his Bachelor of Science degree from Northern Arizona University. He completed his master’s degree at the University of Utah, and he received his doctorate in audiology from the Pennsylvania College of Optometry, School of Audiology. Certified by the American Speech- Language-Hearing Association and licensed in Arizona, Dr. Moore’s extensive experience includes the Department of Veterans Affairs; ear, nose, and throat clinics; hospitals and schools; and private practice. In addition to founder, Dr. Moore is clinical and managing director of Audiology, Inc., and prioritizes auditory rehabilitation, balance disorders, and pediatric audiology. Dr. Moore calls Eastern Arizona home, and his family has deep roots in the majestic White Mountains and the beautiful Gila Valley.

  • Ken Njenga
    Au.D.
    Doctor of Audiology
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    Dr. Ken Njenga earned his doctorate in audiology from Ball State University in 2019. He also holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a fellow of the American Academy of Audiology. The entire field of audiology fascinates him, but he has a particular passion for diagnostics, hearing aid evaluations and fittings, vestibular (balance) assessments, and electrophysiology. With a dedication to providing individualized and comprehensive care, Dr. Njenga’s focus is on improving lives through better hearing. He strives to make a positive impact on his patients and their families. Outside the clinic, Dr. Njenga finds relaxation in hiking, basketball, and spending time with his three dogs.

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      What is a HearingUp Provider?

      Working with an Audiologist that follows best practices (just like Dr. Cliff does in his clinics) is the key to a life-transforming hearing care experience.

      That’s why our network was created, to help people just like you find a local audiologist that follows Best Practices.

      About Our Practice

      Local & Family-Owned, part of a family deeply rooted in eastern Arizona for generations, Dr. Jeff & Nicole Moore are passionate about their connection to this community. Since opening Audiology, Inc., in 2006, they’ve brought an unwavering dedication to helping you — their friends and neighbors — achieve a better quality of life through comprehensive audiology care tailored to your unique needs.

      Our Specializations

      • Assistive Listening Devices (ALDs)
        Recommendations and fitting of ALDs such as personal amplifiers, FM systems, or loop systems to improve hearing in specific listening situations.
      • Auditory Processing Disorder (APD) Evaluations
        Diagnostic assessments to evaluate central auditory processing abilities, which involves how the brain processes auditory information.
      • Auditory Rehabilitation
        Individualized programs to help individuals with hearing loss develop better communication strategies and improve listening skills.
      • Balance Assessments
        Evaluation of balance and vestibular function, including videonystagmography (VNG), electronystagmography (ENG), and posturography tests.
      • Counseling and Education
        Information and support regarding hearing loss, hearing conservation, communication strategies, and coping mechanisms for individuals and their families.
      • Custom Earplugs and Earmolds
        Creation and fitting of custom-made earplugs for hearing protection, swimming, musicians, and other specific needs. Also includes earmolds for hearing aids or in-ear monitors.
      • Hearing Aid Fitting and Repair
        Selection, fitting, and programming of hearing aids to address hearing loss. This includes counseling on the proper use and maintenance of hearing aids.
      • Hearing Evaluations
        Comprehensive assessments to evaluate hearing abilities, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAE) testing.
      • Industrial Audiology
        Workplace hearing evaluations, noise exposure assessments, and recommendations for hearing conservation programs to prevent occupational hearing loss.
      • Pediatric Audiology
        Specialized services for children, including hearing screenings, diagnostic evaluations, hearing aid fittings, and educational support for parents and caregivers.
      • Tinnitus Evaluation and Management
        Assessment, counseling, and development of strategies to manage tinnitus (ringing or buzzing sound in the ears).

      Payments Accepted

      • American Express
      • Care Credit
      • Cash
      • Check
      • Credit Card
      • Discover
      • Insurance (call to verify)
      • Mastercard
      • Visa

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      Reconnect with everything you’ve been missing. The Guided Hearing Experience is the first step to understanding whether you may have hearing loss, and is a helpful way to prepare for a full evaluation with a certified provider.

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      Why Act Now?

      Untreated hearing loss can slowly affect more than communication. It can increase the risk of isolation, impact mood, and contribute to cognitive decline over time. The good news is that taking the first step toward understanding your hearing is simple and empowering.

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      Hearing is complex, and an online screener only tells part of the story. HearingLoss.com–certified professionals provide the highest level of clinical and patient care to give you a complete and meaningful understanding of your hearing.